Webinar Details

Banner Health’s journey to modernize its request process began with an antiquated, homegrown process of network folders to organize requests electronically. All requests were assigned to a team and then transferred to an individual for manual processing, which made prioritizing, tracking, and reporting extremely difficult.

This presentation walks the audience through the entire process of partner evaluation and selection, documentation of internal processes, implementation, training, and addressing workforce challenges.

The speakers reveal lessons learned when considering an electronic request technology, including the benefits of identifying a technology partner that offers extensive product training, assistance with evaluating current workflows, road mapping add-on functionality, and workforce configuration recommendations. Alignment with the right technology partner is critical.

This session is designed to debunk misconceptions about automated solutions and innovation, thereby enabling better predictions, overall efficiencies within the HIM department, and improved patient satisfaction.

Meet our presenters

This webinar is in the process of being pre-approved by AHIMA for 1 (one) CEU under the Evolving Topics domain.